What is a Voice API?
When customers encounter inquiries or issues, your aim is to provide prompt assistance. Despite the myriad communication channels available today, a phone call often remains the optimal choice. However, delivering exceptional service at scale through this channel has historically posed challenges from a business perspective. Enter voice APIs, transforming this longstanding obstacle into a relic of the past. Discover how companies leverage this contemporary communication technology to engage in meaningful conversations with customers each time they reach out. What is a voice API? A voice API serves as a versatile software interface that empowers your company to foster improved conversations and stronger connections with customers. With its user-friendly, low-code design, you can effortlessly construct top-notch voice applications in the cloud or seamlessly integrate modern voice calling services into your existing app or website. For many bus...